A N S AUTOMOTIVE INC
📍925-927 EAST 57TH ST, BROOKLYN, NY 11234
The Expert Verdict
“a generally well-reviewed but intermittently problematic autoshop in BROOKLYN, NY”
Customer Review Summary
Available customer feedback appears to be limited to Yelp and could not be corroborated from other independent sources; confidence in completeness and representativeness of these signals is low.
Positive themes (from available Yelp feedback):
Staff frequently described as friendly, professional, prompt, and trustworthy.
Customers report thorough inspections/diagnostics and reasonable pricing.
Several reviewers say they would return, indicating repeat-business likelihood.
Negative themes (from available Yelp feedback):
Occasional long wait times reported (including at least one >4 hours).
Isolated reports of disrespectful behavior from a mechanic.
At least one serious safety lapse reported (hood/bonnet left unsecured after service).
Net takeaway:
The limited set of customer reports leans positive about service quality, communication, and value, but includes intermittent operational/customer-service issues (long waits, isolated rude behavior) and a reported safety lapse. Because reviews were only found on Yelp and not verified elsewhere, treat this summary as provisional and possibly incomplete.
Technical Competencies
Maintenance
Individual Reviews
Praised quick service, reasonable pricing, oil/filters available; noted bonnet not secured when car was delivered. — Dec 15, 2025 — carfax.com — Source
Courteous and helpful staff who addressed questions and checked all areas under the vehicle, including tire pressure. — Dec 15, 2025 — carfax.com — Source
Commended friendly, attentive, professional, and prompt staff; stated they can rely on and trust them with their car. — Dec 15, 2025 — carfax.com — Source
Long-time customer reported being spoken to disrespectfully and nastily by a mechanic who claimed to be an owner. — Dec 15, 2025 — mapquest.com — Source
Service was great and professional; customer plans to make this their new mechanical shop for future needs. — Dec 15, 2025 — carfax.com — Source
Good service but wait time exceeded four hours, taking up the customer's day. — Dec 15, 2025 — carfax.com — Source
Other Auto Repair Shops in BROOKLYN
View all shops in BROOKLYN →State to State Automotive
Brooklyn, NY
Overall sentiment: Negative Strengths (frequent customer comments) - None found in recent reputable sources. Weaknesses (if any) - Holding vehicles for months or over a year. - Demanding payment for repairs that were allegedly already paid for by insurance. - Racking up parking tickets on customer vehicles. - Operating without a proper license. - Failure to provide proper paperwork for vehicles. - Numerous Better Business Bureau complaints.
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BROOKLYN, NY 11215
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BROOKLYN, NY 11228
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