36TH ST AUTO REPAIR
📍1201 39th Street, BROOKLYN, NY 11218
The Expert Verdict
“Located in the vibrant Brooklyn neighborhood, 36th St Auto Repair, also known as Musa Auto Repair Corp, is a dedicated automotive service center at 1201 39th Street. With a reputation for a friendly, family-like atmosphere, the shop prides itself on providing honest and trustworthy service to its community. Many customers appreciate their fair pricing and the competent handling of various automotive needs, making them a go-to choice for routine maintenance and more complex repairs. While specializing in general maintenance, reviews also frequently commend the shop for good paint and bodywork, often referencing an associated entity, 36th St Collision, for such services.
At 36th St Auto Repair, the team strives to ensure vehicles are running smoothly and reliably, focusing on customer satisfaction and transparent communication. They aim to build lasting relationships with clients by offering dependable workmanship and practical solutions for car care in Brooklyn. Their commitment to honesty and value helps set them apart in the local automotive landscape.”
✓ Details last verified June 2026
Customer Review Summary
Strategic Strengths
- ✓Friendly, family-like staff and honest, trustworthy technicians
- ✓Fair pricing reported by several customers
- ✓Good paint/bodywork and competent handling of insurance claims (reviews referencing “36th St Collision” indicate solid paint and claims support)
- ✓Several repeat/loyal customers report satisfactory repairs and service
Operational Considerations
- ℹFrequent complaints about long delays and slow turnaround times
- ℹRecurring or unresolved issues after service; some customers had to return for follow-ups
- ℹOccasional poor communication and unprofessional behavior reported
- ℹSurprise or added charges in some cases
- ℹA minority of reviews criticize repair quality or workmanship on specific jobs
Technical Competencies
Maintenance
Services Offered
Standard Service CatalogOil Change
View Repair Costs & Guide →🛑Brake Service
View Repair Costs & Guide →🛞Tire & Wheel
View Repair Costs & Guide →🔍Diagnostic & Inspection
View Repair Costs & Guide →🧹Filters & Maintenance
View Repair Costs & Guide →〰️Fluids & Belts
View Repair Costs & Guide →🚗Body & Collision
View Repair Costs & Guide →Individual Reviews
Customer has been visiting for about six years; praises the great people and family-like atmosphere among workers and owner. — Dec 15, 2025 — MapQuest — Source
Positive: great customer service; car serviced and repaired satisfactorily; intends to return if needed. — Dec 15, 2025 — MapQuest — Source
Terrible experience: shop kept car for a week and a half without resolving issues; accuses them of being scams who take advantage of customers. — Dec 15, 2025 — MapQuest — Source
Long-time customer: favorite auto repair shop; great deals, prices, and a kind atmosphere; highly recommends their trustworthy work. — Dec 15, 2025 — MapQuest — Source
Customers praise the shop for its honesty and quality workmanship, particularly in bodywork services. — Dec 15, 2025 — chamberofcommerce.com — Source
Owners and staff noted for honesty and detailed explanations, making it a preferred choice for car repairs. — Dec 15, 2025 — chamberofcommerce.com — Source
Employees commended for good work quality and fair pricing. — Dec 15, 2025 — chamberofcommerce.com — Source
Long-term customer appreciates friendly staff and family-like atmosphere; offers comprehensive services from oil changes to major repairs. — Dec 15, 2025 — mapquest.com — Source
A customer reported a negative experience citing prolonged repair times and unprofessional service. Other customers gave positive feedback praising great customer service and efficient repairs. — Dec 15, 2025 — mapquest.com — Source
Customers describe service as excellent; staff very honest; owner calm and patient. Praised for handling insurance claims and excellent paint jobs; some customers reported dissatisfaction with repair quality and paint jobs. — Dec 15, 2025 — local.yahoo.com — Source
DIY Repair Tutorials
Popular repair videos for services offered at 36TH ST AUTO REPAIR. Watch before your visit or tackle it yourself.
🎬 DIY Tutorials
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Other Auto Repair Shops in BROOKLYN
View all shops in BROOKLYN →State to State Automotive
Brooklyn, NY
Overall sentiment: Negative Strengths (frequent customer comments) - None found in recent reputable sources. Weaknesses (if any) - Holding vehicles for months or over a year. - Demanding payment for repairs that were allegedly already paid for by insurance. - Racking up parking tickets on customer vehicles. - Operating without a proper license. - Failure to provide proper paperwork for vehicles. - Numerous Better Business Bureau complaints.
HOLLYLAND AUTO
BROOKLYN, NY 11215
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BROOKLYN, NY 11228
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