💬Customer Review Summary
Mixed customer sentiment: experiences range from very positive to strongly negative, indicating inconsistent service quality.
Positive themes
Multiple customers (named reviewers include Bruce, Jonathan, Albert) describe staff as professional, courteous, honest, and helpful.
Some customers report reliable repairs and express satisfaction with outcomes.
Negative themes
Several complaints allege overcharging, upselling, and pressure to accept additional services; surprises on final invoices are reported.
Specific customer-reported charges cited in reviews include roughly $3,000 and $984.
Some customers report recurring issues after service, suggesting repairs were ineffective or incomplete.
Notable/summary assessment
The shop appears to deliver good service for some customers but has enough serious negative reports (cost disputes, repeat problems) to make outcomes unpredictable.
When using this shop, customers should obtain written, itemized estimates, confirm needed repairs, and consider a second opinion for major work.
Individual Reviews
Charged over $3,000 for tire replacement, alignment, and bushing repairs; after three months the noise reappeared and the shop claimed additional repairs were needed. — Dec 15, 2025 — mapquest.com — Source
Billed $984 for an inspection; shop claimed necessary repairs to pass. Customer described the shop as the biggest rip-off they'd encountered. — Dec 15, 2025 — mapquest.com — Source
Presented with a list of 10 items needing repair totaling $2,860.90 after a diagnostic for an engine icon; customer had repairs done elsewhere for about $1,000 less. — Dec 15, 2025 — mapquest.com — Source
Praised the shop for courteous service, reasonable pricing, and no evidence of upselling; customer expressed satisfaction. — Dec 15, 2025 — mapquest.com — Source
Highlighted the shop's professionalism, helpfulness, resourcefulness, and willingness to assist with various needs. — Dec 15, 2025 — loc8nearme.com — Source
Long-term customer (5 years) commended the shop for reliability and helpfulness for services from oil changes to new parts. — Dec 15, 2025 — loc8nearme.com — Source
Reported being charged over $3,000 for tire replacement, alignment, and bushing repairs; noise reappeared after three months, raising concerns about workmanship. — Dec 15, 2025 — MapQuest — Source
Called the shop the 'biggest rip-off' after being billed $984 for inspection-related repairs perceived as unnecessary. — Dec 15, 2025 — MapQuest — Source
Praised honesty and competence of Bruce and Jonathan; praised finding trustworthy mechanics. — Dec 15, 2025 — Birdeye — Source
Great service and professional staff. — Dec 15, 2025 — Chamber of Commerce — Source
Good service; owners friendly; Albert specifically helpful. — Dec 15, 2025 — Chamber of Commerce — Source
Positive experience: professional staff and no upselling; customer pleased. — Dec 15, 2025 — MapQuest — Source
1800 Coney Island Ave, BROOKLYN, NY 11230
BROOKLYN, NY 11230
Hours
Mon-Thu 8:00 AM - 6:00 PM; Fri 8:00 AM - 1:00 PM
Owner
COMPUTERATION INC
State Inspection
This auto shop offers NY state inspection. Facility #7048611
Specialties
Amenities & Features
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