1811 AUTO REPAIR
Auto Repair in BROOKLYN, NY 11231
💬Customer Review Summary
Mixed customer sentiment.
Positive themes:
Owner described as personable/friendly.
Staff frequently called knowledgeable and honest.
Friendly atmosphere and generally reasonable/priced services.
Prompt inspection/diagnostic service noted by several reviewers.
Negative themes:
Timeliness/reliability concerns: reports of missed deadlines and delays.
Quality-control issues: some customers said vehicles were returned in worse condition or with new damage.
Communication gaps around delays/repair status cited in some reviews.
Net impression: Many customers praise the staff and value, but a meaningful subset report reliability and vehicle-condition problems that undermine trust. Customers are advised to confirm timelines, get repair/inspection details in writing, and inspect the vehicle at pickup.
Individual Reviews
The owner is former law enforcement... he'll bust your chops... Great atmosphere and the work is top notch. — Dec 15, 2025 — chamberofcommerce.com — Source
I went in for an inspection... They were prompt and courteous and got me out very quickly. — Dec 15, 2025 — reviews.birdeye.com — Source
They tell you when it's going to be ready and it's not ready on time... your car gets back to you worse than when you came in. — Dec 15, 2025 — chamberofcommerce.com — Source
The car left in good condition and when it was returned to me it had obviously been in a crash. — Dec 15, 2025 — reviews.birdeye.com — Source
278 VAN BRUNT STREET, BROOKLYN, NY 11231
BROOKLYN, NY 11231
Owner
JANE ABUTEL
State Inspection
This auto shop offers NY state inspection. Facility #7109100
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